Planned Preventative Maintenance
Scheduled PPM regimes built from an asset register, aligned to manufacturer requirements and statutory frequencies, with tasks planned to minimise operational disruption.
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Core Division
Facilities & Maintenance
The first of our three core divisions and the foundation of every integrated contract we deliver. Planned and reactive maintenance, statutory compliance and building fabric works, managed under a single governance framework.
Overview
Keeping buildings compliant, operational and fit for purpose
Facilities management and maintenance is the discipline Hyde Workplace Solutions was built around, and the first of our three core divisions alongside cleaning and security. It is most often the entry point into a wider integrated contract.
Our role is to take operational responsibility for the physical performance of your estate: keeping plant and building services running, meeting statutory obligations on schedule, responding when something fails, and giving you a documented audit trail throughout.
We work across single buildings and multi site estates, structuring each contract around asset criticality, statutory requirement and the operational realities of the setting. A theatre suite, a school and a trading floor each carry different tolerances for downtime, and the maintenance regime should reflect that.
Delivery combines directly managed teams with approved specialist partners, so that specialist disciplines are carried out by appropriately qualified and competent trades.
Service Scope
What the service covers
Scope is agreed contract by contract following an asset review, and can extend across the full hard and soft FM spectrum.
Reactive Maintenance
Fault response managed against agreed priority levels and response targets, with a single reporting route and clear escalation for critical failures.
Statutory Compliance
Compliance servicing scheduled and evidenced across relevant obligations including electrical, water hygiene, fire safety systems, lifting equipment and gas, with certification retained and available for audit.
Electrical Services
Fixed wire testing and remedial works, PAT testing, emergency lighting, distribution and small works, delivered by qualified and appropriately certified electrical partners.
Building Fabric Maintenance
Carpentry, decoration, flooring, ceilings, doors, ironmongery, glazing and general fabric repair, covering both planned refresh programmes and reactive repair.
Mechanical & Building Services
HVAC, heating, ventilation, water systems and general building services maintenance, coordinated to keep the operational environment stable and compliant.
Minor Works & Projects
Small works, churn, refurbishment and fit out support, scoped and delivered alongside the maintenance contract without appointing a separate contractor.
Asset Management Support
Asset registers, condition information and lifecycle observations that support forward maintenance planning and capital budgeting decisions.
Out of Hours Response
Contract specific out of hours and emergency call out arrangements, agreed at mobilisation and matched to the criticality of the site.
Delivery Model
How the service is delivered
Maintenance contracts are delivered through a combination of directly managed teams and approved specialist service partners, coordinated by a named Hyde contract manager who holds accountability for performance.
- Named contract manager as the single point of accountability across all works
- Approved specialist partners assessed on competence, certification, insurance and safety record
- Single reporting route for all reactive requests regardless of who carries out the work
- Documented job records covering attendance, works completed and certification issued
- Agreed response priorities matched to asset criticality and operational impact
Governance
Evidence and audit trail
Maintenance is only as good as the record it leaves behind. Every contract is set up to produce documentation that stands up to audit.
- Statutory compliance calendar per site
- Certification retained and retrievable
- Risk assessments and method statements
- Permit to work controls where required
- Periodic performance reporting against KPIs
Client Benefits
What clients get from the arrangement
Reduced Compliance Risk
Statutory obligations tracked, scheduled and evidenced centrally, rather than sitting across several suppliers and spreadsheets.
Fewer Supplier Relationships
One contract, one invoice route and one manager covering trades that would otherwise require several separate appointments.
Predictable Maintenance Spend
A planned regime reduces the proportion of budget consumed by emergency reactive works and unplanned failure.
Faster Issue Resolution
A single reporting route and defined escalation path removes the delay that comes from establishing whose responsibility a fault is.
Better Forward Planning
Asset condition information and recurring fault patterns feed into lifecycle planning and capital budget conversations.
Audit Ready Documentation
Compliance certification and job records organised and retrievable when auditors, insurers or regulators ask for them.
Industries Served
Where this service is deployed
Our maintenance contracts are structured around the operating requirements of the setting, with statutory scope and response priorities adjusted accordingly.
Healthcare & NHSLocal AuthorityCentral GovernmentCommercial PropertyCorporate HeadquartersEducationMulti Site EstatesManaging Agents
Why Hyde
Why clients appoint Hyde for maintenance
Maintenance is a core discipline
This is the service the business was built around, and one of three divisions we resource and manage directly rather than treating as an add on. It receives management attention in its own right.
Compliance designed in at mobilisation
Statutory scope is established during mobilisation and built into the schedule from day one, rather than reconstructed after a gap is discovered.
Direct access to decision makers
Clients deal with people empowered to make commercial and operational decisions, without routing through several account management tiers.
An integrated route to wider services
Cleaning, security, logistics and transport can be added to an existing maintenance contract under the same governance framework, at the client's pace.
Integrated Contracts
Facilities and maintenance is frequently the entry point into a wider integrated arrangement. Clients commonly begin with maintenance, then extend scope into cleaning, security, logistics or transport once the reporting relationship and delivery standards are established.
See how our service lines fit together →Next Step
Discuss your maintenance requirements
Whether you are reviewing an existing maintenance contract, addressing a compliance gap, or preparing to go out to tender, we are ready to talk.